Terms of Service

These Terms of Service (“Terms”) govern access to the ScheduleRest website, owner dashboard, employee portal, and related services (collectively, the “Service”). By creating an account, accepting an invitation, purchasing a subscription, or using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service for a business or organization, you represent that you have authority to accept these Terms for that organization. If you do not agree, do not use the Service.

ScheduleRest provides tools for creating and saving work schedules, organizing roles and availability, inviting team members, publishing schedules, and managing time-off requests. Features may change as the Service develops, and some features may be offered only under certain plans.

ScheduleRest is an operational aid, not a payroll, timekeeping, human resources, legal-compliance, or emergency-notification system. Managers are responsible for reviewing schedules and decisions before relying on them and for complying with employment, break, overtime, predictive-scheduling, accessibility, and other laws that apply to their workplace.

• Owners and managers creating a workspace must be at least 18 years old and legally able to enter a contract.
• Employees may create an account only through an authorized team invitation and must meet any age and consent requirements applicable to their employment.
• Account information must be accurate, and each user must keep their password confidential and use only their own account.
• You must notify us promptly of suspected unauthorized access. You are responsible for activity performed through your account unless caused by our failure to use reasonable security measures.

Workspace owners control invitations, schedules, roles, availability, and time-off information within their team. An owner or manager must have a lawful basis and appropriate authority to add employee information, send invitations, and use the Service for workplace decisions. They are responsible for providing any notices or obtaining any consents required by law.

Employees understand that their manager may view their account details and time-off requests, and connected team members may view names, roles, and shifts on published schedules. Users should not place unnecessary medical, financial, or other highly sensitive information in schedule notes or time-off reasons.

• Eligible new owner accounts currently receive a 30-day trial. No payment method is required for the trial unless the Service or checkout clearly states otherwise.
• After a trial ends, an owner must select a paid plan to continue using paid features. The price, currency, billing interval, included features, and applicable taxes are displayed before purchase.
• Paid subscriptions renew automatically for successive billing periods until canceled. By subscribing, you authorize Stripe and ScheduleRest to charge the selected payment method for the amount shown at checkout.
• Stripe processes payment information under its own terms and privacy policy. ScheduleRest does not store complete payment card numbers.
• We may change future pricing or plan features by providing reasonable advance notice. A change will apply no earlier than a future renewal unless you affirmatively agree otherwise.

Owners may cancel through Account & billing in the dashboard and Stripe’s customer portal. Unless checkout or the portal states otherwise, cancellation takes effect at the end of the current paid billing period and access continues until then.

Except where required by law or expressly stated at purchase, payments are non-refundable, and we do not provide prorated credits for a partially used billing period. Contact support promptly about a duplicate or incorrect charge. Canceling a subscription does not automatically delete account data.

You may not:

• Use the Service for unlawful, fraudulent, abusive, or discriminatory conduct.
• Access another person’s account or workspace without authorization.
• Upload malicious code, probe security, evade rate limits, or disrupt the Service.
• Reverse engineer or copy the Service except where the law expressly permits it.
• Use invitations or transactional emails to send spam or harass others.
• Resell or commercially exploit the Service without written permission.

You retain ownership of information and content you submit. You grant us a limited, non-exclusive license to host, process, copy, and display that content only as needed to provide, secure, support, and improve the Service and comply with law. You represent that you have the rights and permissions needed to submit that content.

If you voluntarily provide product feedback, we may use it without restriction or compensation, provided we do not publicly identify you without permission.

The Service, software, visual design, and ScheduleRest branding are owned by us or our licensors and are protected by applicable law. These Terms give you a limited, revocable, non-transferable right to use the Service for its intended business purpose; they do not transfer ownership of the Service.

The Service relies on providers such as Stripe for billing and may link to third-party websites. Their services are governed by their own terms and policies. We are not responsible for third-party services outside our reasonable control, but we will make reasonable efforts to address operational issues affecting ScheduleRest.

We may limit or suspend access when reasonably necessary to protect the Service or its users, investigate suspected misuse, comply with law, address nonpayment, or enforce these Terms. We may terminate an account for a material or repeated violation. Where practical, we will provide notice and an opportunity to correct the issue.

We work to keep ScheduleRest reliable, but the Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will always be uninterrupted or error-free, or that a generated schedule will satisfy every staffing or legal requirement.

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

To the fullest extent permitted by law, ScheduleRest will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or business opportunities arising from the Service. Our total liability for claims relating to the Service will not exceed the greater of $100 or the amount you paid for the Service during the 12 months before the event giving rise to the claim.

These limits do not apply where prohibited by law or to liability that cannot legally be limited.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Before filing a formal claim, you and ScheduleRest agree to make a good-faith effort to resolve the issue informally by contacting support. Applicable consumer rights and any court jurisdiction required by law remain unaffected.

We may update these Terms as the Service changes. We will post the revised Terms with a new effective date and provide additional notice for material changes when appropriate. Continued use after updated Terms take effect means you accept them, except where law requires another form of consent.

Questions about the Service, billing, or these Terms may be sent to schedulerestsupport@gmail.com.